Public interactive demo · Everything shown is sample data · Nothing here changes a real account

Clockwork Escape Co./Downtown

Interactive feature preview

Retargeting

Invite opted-in customers back after an unpaid checkout expires with a private coupon and tenant-controlled timing and terms.

Try it with your business

Clockwork Escape Co.

Escape room workspace · Sample data

Booking package

Interactive simulation. Changes stay in this preview and reset when you leave. No live account, message, payment, post, or AI call is created.

Retargeting performance

See how your recovery offers are doing.

Fictional sample data

Explore 90 days of fictional offers. These historical examples do not change when you toggle the sample settings below.

−2.3%

Offers sent

126

One offer, even when sent by both email and SMS.

Customers recovered

Unique customers with a completed recovery booking.

+0.4 pp

Recovery rate

15.9%

Sent offers that led to at least one completed booking.

Discounts redeemed

Completed bookings using a recovery coupon, not dollars.

Offers created Sep 17, 2026 – Oct 16, 2026 · Compared with Aug 18, 2026 – Sep 16, 2026 · America/New_York

Results reflect the latest booking status for those offers. The current period includes today and is still in progress. Recovery-rate changes use percentage points (pp).

How these numbers are counted

Email and SMS count as one offer. “Sent” means accepted for sending, not guaranteed delivery. Recoveries require a confirmed booking, check-in, or no-show with a recovery discount and a paid, deposit-paid, or no-payment-required status. Unpaid holds, cancellations, and fully refunded bookings are excluded. Reusable coupons can produce several redemptions, but count as only one recovered offer. These are coupon-linked results, not proof that the offer caused the booking.

Retargeting activity

Follow an expired checkout through delivery and any resulting bookings. All-time history, newest first; the dashboard date filter above only changes the four stats. Times shown in America/New_York.

Fictional sample activity

Status and payment definitions

Filters can overlap. Pending includes scheduled delivery and retries; Sent means at least one channel was handed to its provider, not proof the customer read it. Failed includes a failed or undelivered channel even if the other channel succeeded.

Recovered means at least one completed coupon booking with a discount, matching the dashboard’s completion rules. Unpaid holds do not qualify. Expired means the coupon time has passed without a currently recovered booking. Skipped means neither channel sent and both were skipped. A partial skip stays visible in the individual channel status.

Amount collected is recorded online payments less refunds, plus non-voided manual payments, across resulting bookings. It includes booking taxes/fees but excludes gift-credit redemptions, open payment links, and separate extras tabs. Currencies stay separate. Canceled/refunded bookings remain visible, but may no longer qualify as recovered. Missing legacy payment records are not estimated from the booking total.

Email delivery/open tracking is not available here. Older skipped offers may not have a detailed reason recorded. This history is read-only and never resends a message.

Showing 1–25 of 36 offers

Expired bookings, recovery coupons, delivery status, resulting bookings, and collected payments
Original expired booking	Offer & expiration	Email / SMS	Resulting bookings	Amount collected
DEMO-1000 Alex Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 2:30 PM	Pending Not issued 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 2:45 PM	Email: pending SMS: pending Delivery details Offer processing attempts: 0 Next offer/SMS check: Oct 16, 2026, 4:05 PM No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1001 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 2:15 PM	Sent SAMPLE-RETURN-1001 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 2:30 PM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-HOLD-1001 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM pending · unpaid	USD 0.00
DEMO-1002 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 2:00 PM	RecoveredSent SAMPLE-RETURN-1002 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 2:15 PM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-RECOVERED-1002 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM confirmed · partially paid	USD 80.00
DEMO-1003 Morgan Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 1:45 PM	ExpiredSent SAMPLE-RETURN-1003 10% off Expires Oct 16, 2026, 3:00 PM Scheduled: Oct 16, 2026, 2:00 PM	Email: sent SMS: sent Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1004 Sam Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 1:30 PM	Skipped SAMPLE-RETURN-1004 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 1:45 PM	Email: skipped SMS: skipped Delivery details Offer processing attempts: 1 Last offer note: Customer already started another booking.	No booking using this coupon	USD 0.00
DEMO-1005 Taylor Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 1:15 PM	FailedSent SAMPLE-RETURN-1005 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 1:30 PM	Email: sent SMS: undelivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded. SMS: Sample provider response: message undelivered.	No booking using this coupon	USD 0.00
DEMO-1006 Alex Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 1:00 PM	Pending Not issued 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 1:15 PM	Email: pending SMS: pending Delivery details Offer processing attempts: 0 Next offer/SMS check: Oct 16, 2026, 4:05 PM No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1007 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 12:45 PM	Sent SAMPLE-RETURN-1007 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 1:00 PM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-HOLD-1007 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM pending · unpaid	USD 0.00
DEMO-1008 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 12:30 PM	RecoveredSent SAMPLE-RETURN-1008 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 12:45 PM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-RECOVERED-1008 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM confirmed · partially paid	USD 80.00
DEMO-1009 Morgan Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 12:15 PM	ExpiredSent SAMPLE-RETURN-1009 10% off Expires Oct 16, 2026, 3:00 PM Scheduled: Oct 16, 2026, 12:30 PM	Email: sent SMS: sent Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1010 Sam Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 12:00 PM	Skipped SAMPLE-RETURN-1010 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 12:15 PM	Email: skipped SMS: skipped Delivery details Offer processing attempts: 1 Last offer note: Customer already started another booking.	No booking using this coupon	USD 0.00
DEMO-1011 Taylor Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 11:45 AM	FailedSent SAMPLE-RETURN-1011 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 12:00 PM	Email: sent SMS: undelivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded. SMS: Sample provider response: message undelivered.	No booking using this coupon	USD 0.00
DEMO-1012 Alex Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 11:30 AM	Pending Not issued 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 11:45 AM	Email: pending SMS: pending Delivery details Offer processing attempts: 0 Next offer/SMS check: Oct 16, 2026, 4:05 PM No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1013 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 11:15 AM	Sent SAMPLE-RETURN-1013 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 11:30 AM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-HOLD-1013 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM pending · unpaid	USD 0.00
DEMO-1014 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 11:00 AM	RecoveredSent SAMPLE-RETURN-1014 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 11:15 AM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-RECOVERED-1014 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM confirmed · partially paid	USD 80.00
DEMO-1015 Morgan Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 10:45 AM	ExpiredSent SAMPLE-RETURN-1015 10% off Expires Oct 16, 2026, 3:00 PM Scheduled: Oct 16, 2026, 11:00 AM	Email: sent SMS: sent Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1016 Sam Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 10:30 AM	Skipped SAMPLE-RETURN-1016 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 10:45 AM	Email: skipped SMS: skipped Delivery details Offer processing attempts: 1 Last offer note: Customer already started another booking.	No booking using this coupon	USD 0.00
DEMO-1017 Taylor Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 10:15 AM	FailedSent SAMPLE-RETURN-1017 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 10:30 AM	Email: sent SMS: undelivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded. SMS: Sample provider response: message undelivered.	No booking using this coupon	USD 0.00
DEMO-1018 Alex Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 10:00 AM	Pending Not issued 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 10:15 AM	Email: pending SMS: pending Delivery details Offer processing attempts: 0 Next offer/SMS check: Oct 16, 2026, 4:05 PM No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1019 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 9:45 AM	Sent SAMPLE-RETURN-1019 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 10:00 AM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-HOLD-1019 Jordan Neon Heist · Downtown Oct 17, 2026, 4:00 PM pending · unpaid	USD 0.00
DEMO-1020 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 9:30 AM	RecoveredSent SAMPLE-RETURN-1020 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 9:45 AM	Email: sent SMS: delivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	DEMO-RECOVERED-1020 Casey Lost Observatory · Downtown Oct 17, 2026, 4:00 PM confirmed · partially paid	USD 80.00
DEMO-1021 Morgan Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 9:15 AM	ExpiredSent SAMPLE-RETURN-1021 10% off Expires Oct 16, 2026, 3:00 PM Scheduled: Oct 16, 2026, 9:30 AM	Email: sent SMS: sent Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00
DEMO-1022 Sam Neon Heist · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 9:00 AM	Skipped SAMPLE-RETURN-1022 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 9:15 AM	Email: skipped SMS: skipped Delivery details Offer processing attempts: 1 Last offer note: Customer already started another booking.	No booking using this coupon	USD 0.00
DEMO-1023 Taylor Lost Observatory · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 8:45 AM	FailedSent SAMPLE-RETURN-1023 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 9:00 AM	Email: sent SMS: undelivered Delivery details Offer processing attempts: 1 No detailed offer error/reason recorded. SMS: Sample provider response: message undelivered.	No booking using this coupon	USD 0.00
DEMO-1024 Alex Clockwork Vault · Downtown Oct 17, 2026, 4:00 PM Offer created Oct 16, 2026, 8:30 AM	Pending Not issued 10% off Expires Oct 16, 2026, 5:00 PM Scheduled: Oct 16, 2026, 8:45 AM	Email: pending SMS: pending Delivery details Offer processing attempts: 0 Next offer/SMS check: Oct 16, 2026, 4:05 PM No detailed offer error/reason recorded.	No booking using this coupon	USD 0.00

Try checkout recovery

Explore the controls for Clockwork Escape Co.. Everything below is a simulation; no real tenant settings change.

Enable automatic retargetingOff by default. Only newly expired, unpaid checkouts created after activation can qualify.

Timing & offer

Send timingOffer expirationDiscount typeDiscount percentageCustomer cooldownOther promotions

One-time use per couponUnchecked: the intended customer can reuse the coupon until its expiration.

Times and cooldown days use America/New_York. Delivery runs on the next scheduled processing cycle after the delay. End-of-today offers are skipped if the delay would reach midnight. Longer expirations start from the scheduled send time, not a retry. Cooldown also includes queued offers and cannot be shortened for an offer already issued.

Stacking applies the original eligible promotion first, then the additional discount to the remaining ticket subtotal, never below zero. For example, 20% then 10% saves 28% overall. Taxes and fees are separate.

Eligible locations & experiences

Both the expired checkout and the new booking must match these selections. All includes offerings added later; selected lists stay specific.

Locations

Experiences

Channels & message wording

EmailSMS

Consent is always required. Email requires promotional email opt-in. SMS requires separate promotional-text permission, a verified SMS service, and no opt-out. Customers without permission are skipped. These protections cannot be disabled.

Customize your introduction. The coupon, exact expiration, restrictions, and opt-out instructions are always added below it. Optional placeholders: {business}, {discount}, {coupon}, {expires}, {booking_link}. Blank wording uses the default.

Email subjectEmail wordingSMS wording

Normal SMS charges and limits apply. Longer wording and required terms can use multiple SMS segments.

Message preview

Example only: assumes a checkout expires at the time this page was opened. SAMPLE-RETURN is not a real coupon. Actual dates and the private link are inserted for each offer.

10% off · Expires Oct 17, 2026, 12:00 AM EDT (America/New_York)

Email preview

A little extra reason to come back to Clockwork Escape Co.

Your checkout expired before it was completed. If you would still like to visit, here is an offer for a new booking. Clockwork Escape Co. 10% off · Coupon: SAMPLE-RETURN Expires: Oct 17, 2026, 12:00 AM EDT (America/New_York) All eligible locations and experiences. One use only. Replaces other promo codes. Use your original booking contact details. Availability, normal cutoff rules, taxes, and fees apply. This does not restore or reserve your canceled time. Choose a new time: https://pineappleorangejuice.com/rebook/SAMPLE Your business contact address is added automatically. Stop promotional emails: https://pineappleorangejuice.com/rebook/SAMPLE/unsubscribe

SMS preview

Clockwork Escape Co.: Still thinking about visiting? Here is an offer for a new booking. 10% off. Code: SAMPLE-RETURN. Expires: Oct 17, 2026, 12:00 AM EDT (America/New_York). One use only. Replaces other promos. All eligible locations and experiences. Old time not held. Availability/terms: https://pineappleorangejuice.com/rebook/SAMPLE Reply STOP to opt out.

Changes apply to new offers; queued and sent offers keep their original terms. Turning off Retargeting or a channel stops its unsent offers. Messages already sending may finish. Paid bookings, manual cancellations, and expired recovery bookings never trigger a new offer. All settings and coupons stay within this tenant.

Simulated expired experience