Customer story · Pasadena, Maryland
A live escape-room business uses POJ to keep booking available on its own website, give staff one operating workspace, and extend customer coverage with an optional AI phone operator.
“Amazing, I changed from Resova and can't believe how much I love it.”
The operating challenge
Escape-room staff are often hosting games, resetting rooms, greeting groups, or helping guests. Calls and booking questions do not wait for a quiet moment—and customers still expect accurate availability after hours.
The POJ approach
Embedded booking on EscapeProvingGround.com
Live room availability and rolling schedules
Secure checkout, discounts, gift cards, and waivers
Optional AI phone assistance using live business context
What changed
Optional AI phone coverage gives customers a place to ask questions and check live booking context when the in-venue team is unavailable.
The public booking journey, tenant schedule, and permitted AI actions work from the same availability instead of separate calendars.
Bookings, payments, coupons, gift cards, waivers, customer communication, and operational records live in one tenant workspace.
The core platform starts at $42 per month after the trial, with AI services added only when the business chooses them.
A transparent case study
This story describes the live workflow and published platform pricing. We will add quantified conversion, response-time, and cost results only after they have been measured over a meaningful period.
Start with the complete booking platform, then add AI phone or SMS coverage when your business is ready.
Start your 21-day trial