Booking software for escape rooms

Run rooms, guests, payments, and the front desk from one live schedule.

PineappleOrangeJuice was shaped around the real operating pressure of escape rooms: fixed start times, player counts, private upgrades, waivers, gift tickets, last-minute calls, and a team that cannot pause a game to answer every question.

Best for: single- and multi-location escape rooms that sell timed experiences online

Product guide reviewed by the PineappleOrangeJuice team · August 2026

Escape room schedule

Saturday operations

Live

Bookings

18

Guests

74

4:00

Frankenstein's Monster

6 guests · paid

5:30

The Experiment

Private upgrade · balance due

7:00

Blackbeard's Brig

8 guests · waivers pending

Payment colors and readiness cues help staff scan a busy day. Representative interface shown with sample data.

What changes day to day

Customers see actual room availability and book on your domain.

Staff can manage capacity, payments, waivers, notes, and changes from the booking record.

AI phone and SMS can answer from the same room rules and availability.

Gift tickets, coupons, privacy upgrades, taxes, and fees remain connected to checkout.

A real workflow

From customer intent to an organized schedule.

  1. 01

    Publish each experience

    Set duration, capacity, public details, pricing, private-booking options, questions, and operating hours for every room.

  2. 02

    Sell an available start time

    The customer chooses a date, guest count, optional privacy, and eligible promotion before paying in an embedded checkout.

  3. 03

    Prepare the group

    Confirmation, payment status, waiver links, customer notes, and calendar events stay attached to one reservation.

  4. 04

    Run the game day

    The schedule gives staff the current guest count, balance, readiness, and a direct Manage Booking path for changes.

Built into the same operation

Connected capabilities, not another isolated tool.

Capacity-aware booking

Set minimum and maximum players, per-person or flat pricing, room schedules, cutoff rules, and closures.

Optional private bookings

Offer privacy as a clearly priced add-on that customers or callers can accept or decline.

Gift tickets and balances

Sell ticket- or dollar-based gift products, issue cards manually, deliver branded emails, and track redemption.

Waiver readiness

Create participant waiver links and keep signature status visible alongside the booking.

AI-assisted front desk

Let approved AI workflows check availability, create eligible reservations, send payment links, and defer urgent cases.

Migration assistance

Eligible systems can be assessed for a white-glove transfer of customers, future bookings, and gift cards.

Pricing context

21 days free, then $42 per month for the core platform.

Core scheduling, customer records, staff tools, embeds, payments, promotions, gift cards, and waivers are part of the booking operation. AI and communications products are optional additions.

  • AI Phone starts at $169/month with 500 included minutes.
  • AI SMS starts at $79/month; carrier SMS service is also required.
  • Additional active locations are $29/month each after the included first location.

Questions businesses ask

Practical answers before you commit.

Can each room have different rules and prices?

Yes. Capacity, duration, pricing mode, questions, policies, privacy options, availability, and booking cutoffs can be configured per experience.

Can the booking journey remain on our website?

Yes. The responsive embed is designed to keep discovery, customer details, and supported embedded payment steps on the business website.

Can AI book a room that starts in 15 minutes?

Only if the owner permits it. A configurable AI booking cutoff can require a human handoff when the requested start time is too close.

Can we migrate from Resova?

Potentially. We offer an eligibility review because exports and historical data vary. The migration page explains scope, price, and limitations.

See the workflow with your own business rules.

Start the core platform free for 21 days, or contact us to discuss fit before you configure anything.

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