Scheduling and AI assistance for salons

A calmer appointment book for clients, stylists, and the front desk.

Publish bookable services, collect the right pre-appointment details, send confirmations, manage changes, and give missed calls or texts a useful response—without letting automation make professional decisions it should not make.

Best for: salons, independent stylists, beauty professionals, and appointment-based wellness teams

Product guide reviewed by the PineappleOrangeJuice team · August 2026

Salon appointment book

Friday schedule

Live

Appointments

12

Booked value

$1,180

10:00

Cut and consultation

New client · notes received

12:30

Color service

Deposit paid

3:00

Follow-up appointment

Returning client

Services, timing, and policies remain under the salon's control. Representative interface shown with sample data.

What changes day to day

Clients choose an eligible service and time from a mobile-friendly page.

Service questions and preparation notes arrive before the appointment.

Payment-due and payment-link workflows can match the salon's policy.

After-hours calls and texts receive consistent scheduling help.

A real workflow

From customer intent to an organized schedule.

  1. 01

    Create clear services

    Set duration, price, availability, descriptions, preparation notes, and intake questions for each bookable service.

  2. 02

    Guide the client

    Help the client choose an eligible time and provide the information the professional needs before confirming.

  3. 03

    Confirm the appointment

    Complete a free, deposit, full-payment, payment-link, or payment-due workflow based on configuration.

  4. 04

    Manage changes

    Keep rescheduling, cancellation, payment status, customer history, and staff notifications together.

Built into the same operation

Connected capabilities, not another isolated tool.

Flexible service setup

Create services with separate durations, prices, questions, instructions, and schedules.

Deposits or payment due

Choose the checkout policy that fits each service, including allowing the caller to choose a payment link or payment due.

Customer context

Keep appointment history, contact details, notes, and payment activity organized.

Team permissions

Owners can adjust default groups or create named groups with the right workspace permissions.

Phone and text coverage

Optional AI answers common questions, checks eligible times, and transfers exceptions to staff.

Promotions and gift cards

Use coupons, scheduled offers, and gift products without separating them from customer and booking records.

Pricing context

$42/month after the 21-day core trial.

The core platform supports appointments, customer records, scheduling, payments, promotions, gift cards, communications, and staff tools. AI services are optional.

  • AI Phone: $169/month with 500 minutes, then $0.25/minute.
  • AI SMS: from $79/month, plus carrier messaging service.
  • Standard SMS: from $39/month when messaging is needed without AI replies.

Questions businesses ask

Practical answers before you commit.

Can different services have different durations?

Yes. Each bookable service can have its own duration, availability, price, instructions, and questions.

Can we require a deposit for color services but not consultations?

Payment behavior is configurable by the relevant booking setup, allowing different services to follow different policies.

Can the AI recommend a treatment?

It should not make professional or safety-sensitive recommendations. It can explain approved service information and arrange a human consultation.

Can clients book from a phone?

Yes. The booking journey is designed for mobile use and responsive embeds on the salon's website.

See the workflow with your own business rules.

Start the core platform free for 21 days, or contact us to discuss fit before you configure anything.

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